deviant ART

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~azuzephre:iconazuzephre:

AH•zoo•ZEFF•err  

Almost caught up.

Journal Entry: Fri Apr 11, 2008, 3:47 AM
Orders ARE being shipped. If print number 7 is in your order and your package hasn't arrived, I'll be shipping it on Wednesday. I ran out of that print and it's due back from the printers on Tuesday.



Prints Problem *updates*

Journal Entry: Wed Feb 6, 2008, 9:05 PM
Omg I now understand why SO MANY people are pissed at me regarding the inexcusable delay in delivery of their orders through my website. I posted a journal a while ago because one page of orders was accidentally overlooked. I filled those orders and a few people were still sending inquiries. I was retarded and thought that the postal system must be unusually slow or something because I was sure I was catching up on all of the late orders. It turns out that more than just one page was overlooked, and I feel like a total ass about it. Seriously, I just had a hardcore anxiety spike over it. So okay, I have today and tomorrow off of work, and I'm not leaving the house until everything is sorted out.

IF YOU'RE MISSING YOUR ORDER:
Send a note titled "LATE ORDER" to my account here and include the first and last name you placed your order under. I know for sure which orders are missing, but this way at least there will be an organized way to report a missing order. If I know I don't have to collect comments from my myspace, email, comments, journal comments, etc. and that I can simply go through my notes to double check that everyone is getting what they're missing, everything will be a lot easier to fix.

Do not contact the dA prints team asking for your prints. I don't get my prints made through dA, so they're not responsible for any of this and I'm sure they've got enough to deal with regardless.

UPDATES
February 6, 7:54pm Pacific Time
I've just spent the past few hours filling late orders and have a lot of them finished and ready to go. I'm taking a quick break right now to update this journal entry and to eat a fast dinner (*stomach screams* lol), but I'll continue to work for the rest of the night and through tomorrow if needed.

The post office closes at 5pm here, but I'm able to put orders to be shipped within the United States into an automated postage/shipping thing tonight to ensure that they depart for their destinations first thing in the morning. International orders, however, are going to be shipped tomorrow when the post office is actually open because the machine isn't accepting international orders right now. (I know this because I've been shipping recent orders at least once a week, and each time, I get the same error screen and have to go into the office.)

I also wanted to say that if your note has been marked as read, that I've made sure to print your order form to be processed. I'm not responding to these notes because that would take more time, and I've already got a lot to do. So yeah, if it's been read, it's being taken care of. If it's not read, I haven't been to my computer yet since you've sent it, but I'll get to it soon.

Soooo, unless you live in the most remote part of the world, where shipping is expected to take more than 3-5 days, everyone should have their orders before Valentine's Day.

Video Blog + Shop Problem

Journal Entry: Wed Dec 5, 2007, 12:24 PM
AZU VIDEO BLOG
A ton of people have suggested starting a video blog, but until now, I haven't really considered it. I've been thinking about it lately and it might actually be something entertaining to do, so I'm gonna give it a shot. I'm a DORK so unless people send in questions, I'll end up talking about retarded things! So yeah, if you have any suggestions for content, send an email to azublog@gmail.com. If you want me to mention that yoooou sent in the question, be sure to include your name. And yeah, ask anything. I'm kind of an open book, and I always have the option of ..choosing not to respond if something is a little too ridiculous. : B

SHOP PROBLEMS
A handful of people have left comments and notes here and on myspace because they haven't received the items they've purchased through my shop at azuzephre.net. When only one or two people had reported missing orders, I thought I might have misaddressed a few packages or something, but more and more people started asking where their orders were. I looked into it and I feel kind of really bad right now because it seems like an entire page of orders was overlooked somehow. If your order has not yet been delivered, I'm putting everything together as fast as I can to make sure your orders get to you as soon as possible. I'm really sorry about the delay, and I fully accept responsibility, so I'll be sending extra free merchandise with each late shipment.

HOLIDAY ORDER RUSH
I'm a little bit overwhelmed with shop orders right now. As I said in the paragraph above, I've got a handful of late orders to catch up with, and on top of that, more people than usual are placing orders probably because of upcoming holidays. If you're planning on making a purchase on the site to be used as a Christmas gift, PLEASE place your order as soon as possible. If everyone puts those orders in within the next week and it seems impossible for me to handle, I can at least hire help to get everything out on time. If everyone waits until the week before Christmas, I might not be able to get help on such short notice. Thanks, guys.

<333

Journal Entry: Wed Oct 3, 2007, 8:17 PM
So it's pretty much been a long time since I've done much on my account here so I suppose it's time for an update or two.

The most important update is probably for those of you who have been up-to-date with my journal entries and gallery deconstruction and who have been waiting to see what happens next. I've decided that rather than beginning to submit new illustrations here and try to be taken seriously for more serious work under a username irreversibly associated with my less-than-serious comics, I'm going to work on building a separate independent online gallery/portfolio much like I did with azuzephre.net for Pon and Zi. In most cases, people who are interested in my work are either interested in Pon or my other work, not both at once, so I've decided to keep the two organized. Azuzephre.net will always be the official home for Pon and Zi, but I've decided to make this gallery sort of a stepping stone on the way there. So to clarify, Pon and Zi will soon start to occupy this gallery. If you have no interest in the comics, I won't be offended if you undevwatch me. Thanks for visiting to begin with. <3 My journal, however, will be updated with news regarding both Pon and Zi and everything else I'm involved in. As soon as my portfolio site is up and running, there will definitely be an announcement here with linkage and stuff. : )

As far as Pon and Zi go, expect a ton of updates within the next few months. Every year, I literally get huuuundreds of messages from people who wish that I would make Valentine's Day card sets. Well this is the year, and I've got a handful of unreleased comics to post intermittently until the shop at azuzephre.net has card sets in stock. As for now, I've just added backpacks and totebags to the shop (click the button at the end of this journal) at azuzephre.net! I've only got four backpacks, so if you're interested, pounce. <333 So yeah, I'm gonna upload the new comic and try to think of other things I meant to write here.

I heart you alllll
<3azu


REEEEEEEEAAAAAAAD MEEEEEEEEE

Journal Entry: Mon Jul 23, 2007, 5:38 AM
After posting this, I won't feel so bad if I don't answer all of the already answered questions people are asking in notes and comments. : )

Why is your gallery gone?
I wasn't happy with my gallery, so I took it down to get a fresh start on everything.

Can you send me the file of one of the deviations you took down?
No, sorry.

When will you start posting new stuff again?
I don't know. I'm taking a break from deviantART right now and it might be anywhere between a week and several months before I'm back.

OMG WHER IS TEH PONZ?!11
This is another reason why I'm restarting my gallery. I hate that I'm trying to focus on things other than Pon, but that 95% of the messages I get here are about what I post at azuzephre.net. There's a contact form on azuzephre.net through which I'd be more than happy to answer any questions you might have, but this is where I post my other art.

You said in a previous journal entry that you were considering making a new account in an attempt to try to get a cleaner start. If you make a new account and if I promise not to bug you about Pon, can you send me your new username?
I'm not going to make a new account. Having people asking about it would just be more irritating than answering Pon questions here. Additionally, I've already paid for a subscription on this account through October and I got a prints account before they made it an annual thing, so it's basically permanent. I don't want to lose that.

BUT OMG LYKE SRSLY WHER IS TEH PONZ?!!11
Click below. <3